Frequently Asked Questions

Please click on the links below to review our most frequently asked questions. For further questions or concerns, please contact us.

  • What Health Insurance Plans are accepted at PPTS? +

    View our accepted health insurance plans
  • Do I have to have a prescription for physical therapy? +

    A: Patient can now receive DIRECT ACCESS to physical therapy services without a referral from a physician. The Michigan Legislator has passed a new law allowing patients to seek physical therapy treatment without a physician referral (Senate Bill 0690 - effective January 1, 2015).

  • Will my insurance cover physical therapy at PPTS? +

    A: We do accept most insurances, including Blue Cross Blue Shield, Medicare, and many others including Blue Care Network and HAP (Health Alliance Plan). When you call to setup your first appointment, our qualified staff will verify your insurance to determine your coverage. The office manager will then review your coverage in detail with you and answer any questions you may have. We recommend that you double check your own benefits as well. If you find a discrepancy, discuss this with our Office Manager.

  • Once my insurance does pay, how much will I owe? +

    A: Your amount will depend upon your insurance policy’s deductible and co-pays. As indicated above, our staff will call and verify your benefits and then review them with you. Some plans have no co-pays or deductibles, others may have.

  • I have a busy schedule, when are you open for treatment? +

    A: We have convenient hours of operation no matter how busy your schedule is. All of our facilities are open Monday thru Friday from 6 a.m. to 7 p.m. and on Saturdays from 7:30 a.m. to 11:30 a.m.

  • How long will it take before I can get an appointment? +

    A: In most cases we will have you scheduled within 24 to 48 hours of your first call. Emergency cases will be seen immediately.

  • What will I need to have with me for my first appointment? +

    A: You will need to come with your signed, written prescription from your physician, your driver's license, your insurance information, and appropriate attire. (see next question)

  • What should I wear for therapy? +

    A: Please bring shorts, a loose T-shirt and tennis shoes. Through our experience, these work well. If you do not have shorts, we will be happy to provide you with a pair.

  • Who will I see for my appointments? +

    A: Our highly trained professionals, including Physical Therapists, Physical Therapist Assistants, Occupational/Hand Therapists, provide your treatment. Our therapists are trained specifically in the treatment of orthopedics's and sports injuries, post-surgical diagnoses, neurological, vestibular, and balance disorders, as well as hand injuries and splinting needs.

  • How long will my appointments last? +

    A: The duration of each of your appointments depends upon your diagnosis, as well as the treatment recommendation from your therapist. Typically you can expect to be in therapy for 1 hour per visit, however, each treatment is tailored to fit your rehabilitation needs.

  • Overall, how long will I be in therapy? +

    A: Again, the duration of your therapy treatment is based on several factors. These include your diagnosis, your attendance, and your rate of progression during therapy. Treatment can range from 2 to 4 weeks or even up to 3 to 4 months, depending on these factors.

  • What should I expect during my first visit? +

    A: We will ask you questions about your injury or current physical challenges and perform a thorough evaluation of your strength, range of motion, balance, pain level, and performance of activities, obtaining objective data to establish goals for your therapy sessions. Typically at your visit, we will teach you exercises or activities that you can perform at home to help improve your ability to function and speed your recovery. We work toward your goals and your comfort level so that you may have a happy and educational experience with us each time.

  • What does CSCS stand for? +

    A: CSCS stands for Certified Strength and Conditioning Specialist. This certification is obtained through examination.

  • What does OCS stand for? +

    A: OCS stands for Orthopedic Clinical Specialist. Only physical therapists who are board-certified can use the initials. When someone claims they specialize in orthopedic physical therapy, you should ask if they are board-certified or just using the term specialist. OCS is obtained through meeting rigorous criteria and performs a board exam through the APTA(American Physical Therapy Association).

  • What is Evidence Based Treatment? +

    A: Evidence based treatment is using the best available medical research to treat and fix your problem verses doing something that just feels good and will provide short term relief.

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New Patient Information

New Patient Information - Plymouth Physical Therapy Specialists


"Everyone did an excellent job and was friendly. Felt like family. Everyone really cared about getting me on the road to recovery."

"My therapist could not have been more competent or nice. My knee is better."

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